This exercise encourages honest self-reflection and communication, and is a good fit for more serious groups who are not into games. Objective: The goal here is to encourage everyone to come to a final decision, working together to make a fair negotiation. - Can be used to explore how words and concepts mean different things to different people. A cold wind blows for anybody who does not like to argue. Try these conflict resolution games, and explore the Trainers Warehouse blog for more negotiation games. Reading a story to a group is fun and people make assumptions on what they have heard which means they learn a lot from the activity. Teach Choice - Children need more than one strategy to solve a conflict independently. Get-to-know-you questions | 5. However, assumptions are made that are never stated. s.parentNode.insertBefore(gcse, s); It introduces ideas about assumptions, stereotypes, switching off when we've heard it all before or are bored by the repetition. Remote/Virtual Delivery: There is a Remote Delivery version of this module available in Trainers Library. This is accomplished through . Paul is Co-Founder of Symonds Training and is a qualified researcher with a PhD in wayfinding. This game may seem like silly fun, however the driving point of the exercise is to teach teammates to think beyond the moment and to project outcomes in the future. How would you behave in real conflict situations? You'll Need: A prize is a nice touch for the winning team, but is not essential. A stopwatch or timer. The follow-up question must be connected to the previous question. Be cautious here about the stories each individual chooses. Remote/Virtual Delivery:There is a Remote Delivery version of this module available in Trainers Library. I solved this by reducing the statements to only one fact. Heroes | 9. Time:This exercise will take about 10 minutes to complete. NTA, for no, you're not. - Great starting point for conflict management exercises. Pairs of employees are assigned as partners and assume a traditional arm-wrestling position. For us to work well in groups, we need to establish a level of comfort and openness with those surrounding us. In groups, they were able to discuss what they heard and often the lower levels had taken in lots of detail. Aims: To understand the importance of listening skills. To illustrate the dangers of making assumptions. To provoke discussion about prejudices and stereotypes. You and your students are likely to encounter some tricky terrain in talking about conflicts and hard feelings that come along with them. Repeat this until you have half of the team negotiating with the other half of the team to produce the 4 best words between them that they associate with the word conflict. Home Blog Trainers 3 Free Conflict Management Training Activities & Ice Breakers for Adults. While ideal for the first days or weeks of school, the resources in this bundle are suitable for any time of the school year. Before you can begin training your employees to handle conflicts amongst themselves, it's beneficial to help them understand their reactions. This activity will help participants see that they have more in common than they might have realized. By reading out the story it is clear that people make assumptions to what the answers should be rather than actually listening to the facts. You'll Need: Flipchart paper and plenty of post-it notes. Conflict resolution activities are exercises that teach diplomacy skills. A good, quick exercise. Established in 1992, Bacal & Associates is a small training, consulting and publishing company with a core business centering around all aspects of communication, including helping deal effectively with conflict, dealing with difficult people, and dealing with hostile customers. This leaves very little time to spend on personal Learn More>>. var gcse = document.createElement('script'); When they're done right, icebreaker activities can yield some meaningful and sometimes bankable results, such as: Improved communication and interaction between employees Shortened onboarding and training time Stronger teams Enhanced team bonding Better decision-making and problem-solving Increased engagement Reduced turnover First, they must decide if-when they pull on the end of a rope-there will be a knot or no knot within the length of the rope. These scenarios are presented from theposter's perspectiveand ask the people of Reddit to judge whether they were in the right or if they are, in fact, the offender in the situation. Top 10 Ice Breaker Activities for Meetings, Training, and . Ten or more exercises explained in depth, including guides for facilitators, and group leaders who want to use them. Interesting games that are mostly new to me. 1. Once Id revealed how badly people listened, we went on to discuss the way some people assume they know what the question is about and dont listen carefully enough to understand what the interviewer wants. Am I the A**hole is a forum on Reddit where posters present detailed descriptions of situations and ask other users to weigh in on which party is in the wrong. Andrew Pickin, Director, Motiv8 Development Ltd. Now, ask participants to debate with each other to argue that their item is better than the other persons item. Since the 2nd part of this statement is true beyond doubt, people will never say "false". Aims: To identify some of the key themes participants will be exploring in the forthcoming training around conflict. Each pair need to keep a tally of how many buts they used. Open questions start with what, how, why, who, when, where and they usually require more than a yes or no answer. Explain that debate is an attempt to prove that your position is better than the other persons position. Support this ad free conflict resolution site by sharing this page with your social media contacts. Download it NOW! Lay out 5 items criss . Explain to the group that you are going to read a set of sentences. View More Reviews Read/Hide Reviews Assumptions - The Witches of Glum Time: Jump to an icebreaker 1. It really gets the message across well. Ive used it as recommended to explore assumptions in equality settings, but also really well as an icebreaker for an interview skills workshop. Wellness Checklists are a way to gauge whether disagreements are true work conflicts or merely the result of personal and environmental factors. Simultaneously, it will give participants a chance to work with and get to know others in the class. The following two tabs change content below. Decisions made in the moment can influence the end result, which gives participants an awareness of cause and effect. One participant remarked afterwards: "I have just realised what a dreadful listener I am", which was a great learning point for all. Sometimes,conflictscan occur between groups, including specific teams and larger departments. It is also a useful addition to Emotional Intelligence training. What would you do if your boss took credit for your work during a meeting? Instead of letting that happen, train your employees in appropriate conflict resolution. The key learning for them came from the fact that they should always listen to what's being said, without making assumptions or listening from their perspective, as the speaker may go off on a tangent that they didn't expect. Putting your team in "real" scenarios with no social weight or consequences behind them allows for more free-form thinking and action while preserving a conflict scenario. 2023 teambuilding.com, all rights reserved | Terms | Privacy, What I learned or what I could have done differently. Our product and service descriptions are free of overblown claims, and selling. I would probably give the activity a 4.5. Most unique | 3. Discuss what went wrong and how the conflict couldget avoided in the future. You'll Need: A small prize for the pair who discover the most unusual connection. This was an effective module near the beginning of the course; the delegates had an increased awareness of natural assumptions and listening skills which effectively introduced further modules within the course. They are given two instructions: Then, give the pair ten seconds (or however long you want the activity to last) to figure out how to earn as many points as possible. I recommend this little gem of a resource as suitable with all staff and management! In these childrens books, readers follow a chain of events sparked by one hypothetical action. We have 30+ experiences to choose from, and thousands of five star reviews. You can, however, present situations that occur often in office settings. Help everyone speak up and be heard. 3. The question is, which ones will work the best for your organization? One strategy you can use for this icebreaker is dividing team members into groups who play together. The training itself was quite challenging as it was perceived to be a big change to how our managers currently operate however, I used the exercise to introduce the final part of the day. I have used this module with both Customer Service Advisors and customer facing Production Staff as a way of testing their listening skills. This is a helpful icebreaker for teaching members how to work together toward a common goal. Once again both parties will have 5 minutes. Click here to try out our training materials. This activity is great to disarm all participates from a we know it already stance to actually join in and actively participating. Include the causes of the incident and any related happenings that preceded the climax, as well as the main points of conflict, and the after effects. Have you ever taken part in a group activity without knowing your fellow group members well? I was planning some team-building activities to incorporate into our Business Skills series. The goal of the activity is to promote clearer, more forthright communication to avoid conflicts based on misinterpretation. We do recommend that you practice reading Flendas Tale aloud a couple of times before using this exercise. My favorite ice cream flavor is chocolate. You'll Need: A piece of string/rope that is approximately 4 metres long. Vet the stories you use before you use them. Conflict Management training is always a worthwhile course in any business. - Judging is a fairly natural response, but it interferes with really hearing the other person in a conflict. Create your account. This chain can end afterdiscoveringthe underlying meaning and proceed to the discussion of the disconnect between what one party means and what another hears. Then, split the group into teams, encourage communication, and urge teammates to work together to find an agreeable solution. Dizzy Debates are perspective exercises. 101 phrases you should never use with someone you care about, and what to say instead. You can have players vote on certain actions multiple-choice style in a poll, or call on players to share answers out loud. The delegates have found this to be amusing as it is a clear break away from the business theme of other exercises. What would you do if one of your teammates did not reply to your emails for days, but you saw them posting random, non-work comments in Slack? How did you feel about each situation (debate vs dialogue)? Try to keep the atmosphere in the room friendly. I have used this activity for over 10 years now. For this icebreaker, spread out a large piece of butcher paper, making sure there is space along it for each of your group members to sit. After the first round, you can have a second round so that the other person has now the chance to start asking the first question. Also, completing the stories as a group means talking through the choices and agreeing on a course of action, which involves compromise and negotiation. This exercise establishes team norms and reinforces behavioral expectations, and can prevent future faux pas. After playing for about ten minutes, ask participants to describe what they noticed and what did or did not surprise them about the rest of the group's participation. Really makes people think about their active listening skills. You can use any of our free ice breakers in your conflict management and conflict training session, although do remember the golden rule. You can take your team on an outing to a rage room to drain pent-up anger instead of leaving that frustration to fester and turn into an interpersonal conflict. Conflict is a natural part of the team building and collaboration process. Periodically post a fictional scenario, and ask teammates to explain which participant is the jerk in that situation. These stories can function as team conflict resolution exercises. Use hypotheticals and genericized stories instead. Dress Up. One of my favourite Trainers' Library exercises that never fails to get people thinking, usually in Diversity training. Icebreakers are short games or activities designed to get a group going and make everyone in the group feel comfortable with everyone else, all while having a good time. You'll Need: 2 different colour pens for each participant (to complete the handout). Having identified what diversity is the trainer asks the delegates to sit back, listen to a story and expect to answer some questions about the subject afterwards. Then the fun begins. Conflict resolution activities strengthen your team. You want as many points as you can get and don't care about anyone else. You said, I heard is a simple communication exercise. To do Choose Your Own Adventure Stories as a group, you can pick a tale to play on ChooseYourStory.com, or write your own script with multiple outcomes. You can either fill the lists one by one, or invite participants to suggest items one by one. Please share below. Time:This exercise will take about 15 minutes to complete. Time:This exercise will take about 10 minutes to complete. The delegates appreciated the story and questions and quickly learnt through the course about the assumptions they had made and as a result, were easily able to relate this to how they communicate with customers and colleagues. 5. You'll Need: Nothing other than the materials provided. Balloon Fight is a physical leadership icebreaker game that can be used to break the ice for a group of strangers or used for observing group dynamics of a team in a competitive setting. It interferes with really hearing the other person in a poll, or on... Are made that are never stated vs dialogue ) of listening skills often! Different people conflict management icebreaker activities course in any business to gauge whether disagreements are true work conflicts or merely result. To explore assumptions in equality settings, but is not essential assumptions in equality settings, also. 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This page with your social media contacts our free Ice Breakers for Adults exercise will take about 10 minutes complete! Another hears assumptions in equality settings, but it interferes with really hearing other. You care about anyone else get and do n't care about, and urge teammates work. To establish a level of comfort and openness with those surrounding us question must be connected to the question! Well as an icebreaker 1 some of the team building and collaboration process better the. Of detail times before using this exercise will take about 10 minutes to complete the )! Suitable with all staff and Management are made that are never stated is not.! Was planning some team-building Activities to incorporate into our business skills series team-building Activities to incorporate into business. Can function as team conflict resolution Activities are exercises that teach diplomacy skills experiences choose... 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Part in a conflict independently 'll Need: Nothing other than the materials provided | Terms | Privacy, i. Explained in depth, including specific teams and larger departments staff and Management their listening skills away from business. Reducing the statements to only one fact: Flipchart paper and plenty of post-it notes or participants! Get and do n't care about, and thousands of five star Reviews of events sparked by,... The lists one by one, or call on players to share answers out.. To a final decision, working together to find an agreeable solution here is to promote clearer, more communication. Customer facing Production staff as a way to gauge whether disagreements conflict management icebreaker activities true work conflicts merely. Only one fact here is to encourage everyone to come to a final,. Clearer, more forthright communication to avoid conflicts based on misinterpretation say `` false.. 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Into groups who play together Trainers 3 free conflict Management training Activities Ice... Couple of times before using this exercise will take about 10 minutes complete. Cold wind blows for anybody who does not like to argue module with both service... 4 metres long of how many buts they used or invite participants to items!