It is essential that legal rules are set and applied appropriately to ensure that digital technology does not undermine the basic doctrine of copyright and related rights. Merchants can sell not just via their web site but also through traditional channels (brick and mortar stores, call centers, mail order catalogs, pop-up stores, etc.) E-Commerce issues for Industry Regulators. This makes GoECart an unbeatable value for a merchant’s ecommerce investment. This places pressure on companies to deal with technical issues of running an online store like: server issues, bandwidth issues, dynamic IP address, data privacy and security issues. E-commerce is commonly known as electronic commerce and now already become a virtual main street of the world. Retailers sell through many other channels (brick and mortar stores, call centers, mail order catalogs, online marketplaces, multiple websites, etc. Even the smallest delay or problem during the shopping experience is sure to abandon their shopping cart and click over to a competitor’s site. The challenges to global ecommerce are notoriously difficult. The Federal Communications Commission currently supports net neutrality and bans providers from participating in any program that offers extra pay for higher speed access to any websites. Abdul Kalam Technical University (AKTU) MBA NOTES, GGSIPU ( NEW DELHI ) E-Business 2ND SEMESTER – The Streak, GGSIPU (MBA) E-BUSINESS 2ND -SEMESTER – HOME. Getting the online storefront and other sales channels to sync up with back office operations is a painful experience. Conclusion. And the solutions state-of-the art technical infrastructure, world class hosting facilities and content delivery networks ensure that it can comfortably handle the load even during the busiest times of the year. Inventory /fulfillment systems are often completely separate from customer facing ecommerce and order entry systems, requiring manual exporting and inputting of data-and often keying in data manually! If you're still using those old descriptions, you're probably frustrating your customers, as well as limiting your organic traffic. But some Internet providers have the capability to deliver different websites at different speeds. GoECart’s robust reporting capabilities are built-in natively within the application so our merchants always have access to all the vital statistics and key performance indicators (KPIs) across all channels about their business at their fingertips. Worse, some of these systems neither web based nor “on-demand.” This invariably leads to: Since GoECart is a highly scalable, on-demand software as a service (SaaS) solution, it is available anytime anywhere. Moreover, customers can purchase online using internet-connected devices they choose. The Digital Millennium Copyright Act addresses plagiarism and copyright infringement in the specific context of the Internet and e-business. The small investors are lured by the promise of false profits by the stock promoters. As a result, most ecommerce and order/inventory management software is cumbersome, unintuitive, and difficult to use requiring merchants and their employees to undergo significant training costs and time. 1. Since financial transactions are the backbone of e-commerce, if not the entire purpose of it, any hesitation on the part of the customer when it comes to making online payments could spoil the e-commerce party. E-merchants should determine the communication channels to be used (social networks, newsletters, partnerships, online advertising) and define the messages to be transmitted, set up editorial planning, create the visuals, etc. Where are the headlines about consumers defrauding merchants? Strategies for E-Commerce, Internet based Business Models, Dr. A.P.J. For example, the customer will scared the seller products whether is good or bad because they just saw the picture of the product over the internet so the customer don’t know whether the product are good or bad so they scared the seller will post up a bad thing to sell at … The transition from a multi-channel business to an omni-channel is another … In the Information Age, technology evolves fast and data travels even faster. Most ecommerce systems and “shopping cart” packages provide technology that allows the merchant to sell to their customers via their own website using a traditional web browser. This makes it hard for merchants to get an accurate picture of their business. Security Flaws. It can be difficult for the law to keep up with new technologies and inventive ways to conduct e-business. During the first few years of e-commerce, the public witnessed many frauds committed over the internet. Data theft is a hot topic these days, especially in the eCommerce/retail space. Interactive graphical dashboards and drill-down reports on demand-about orders, inventory, customers, vendors, profitability, and website traffic. Disadvantages of this multi-system approach to cross-channel commerce include: GoECart solves all these problems for merchants by providing an all-in-one, fully integrated ecommerce suite that empowers merchants to manage their entire business. Every website redesign comes with unique hurdles to overcome, but e-commerce websites have many unique issues that most other websites don’t face. Unfortunately, the reality for many merchants is as follows: GoECart provides a single reliable system that helps merchants drive both sales and lower operational costs. E-Commerce is an evolutionary and encompassing notion which extends into the real world beyond the implementation of information technology. Many e-business activities also involve transactions, so customer banking or credit card information also ends up stored online. Sadly, many retailers today have to rely on drawing and compiling mission critical information about their business from multiple systems using a variety of legacy tools and operations. Inconsistency: At the bare minimum, business requires consistency in regulation. While, EuroParts upgraded from Network Solutions and StoneEdge Monsoon Commerce. Getting help from an outside provider for some of these tasks can help to free up time for managing your e-commerce site. I don’t have the visibility to all key metrics needed to make intelligent and timely business decisions. This is while the costs to manage and maintain back office operations continue to rise. Saves retailers money associated with IT staff and data center challenges via fully outsourced solution. At GoECart, we believe that a great user experience is the difference between an ordinary application and a revolutionary one. The first type of service (matching and providing information) can be fully automated, and this service is likely to be in e-marketplaces and portals that provide free services. (CSO has a good summary of the 18 biggest data breaches of the 21st century.) GoECart on the other hand includes the complete toolbox required for merchants to succeed in the same integrated suite, so merchants can run their entire business using a single application. Reports to help you understand customers and potential customers in depth, such as the ways visitors navigate your site-complete click stream analyses such as entry pages, exit pages, search terms used, and more. This underscores the need for today’s online retailers to ensure that the entire shopping experience goes smoothly. The average conversion rate for e-commerce sites is … The phenomenon by which Intermediaries, who provide mainly matching and providing information services are eliminated is called Disintermediation. Attackers can not only infect your website with … Ecommerce is no longer limited to choices of a shopping cart or a good-looking product. This leads to much lower profit and underscores the need for merchants to keep operations as nimble as possible. Protecting people’s data is what the ethics of data should be about, there are methods in which e-commerce can both maintain security, work with the client’s privacy needs, and be profitable at the same time. During the first few years of e-commerce, the public witnessed many frauds committed over the internet. and efficiently processing orders and servicing customers from these channels remains a key challenge for multi-channel merchants. 1. Some e-businesses track the online activity of their customers so that they can show advertisements based on the customer’s behavior. Internet businesses have a legal obligation to protect the private information of their customers. Due to the Internet’s free flow of information, plagiarism and copyright infringement is a continual problem. In short, GoECart dramatically reduces total cost of ownership (TCO) for retail operations. Saves time by eliminating many of the typical maintenance tasks associated with licensed software. Highlights of these features include: With GoECart, you will never feel like you are flying blind. Internet fraud and its sophistication have grown even faster than the Internet itself. using a single unified solution. Online retail sales have exploded in recent years CONVINIENT EXPERIENCES INFORMATIVE EXPERIENCES PERSONALIZED EXPERIENCES These are the 3 types of experiences Online retailers provide to the customers and the businesses GoECart’s reporting capabilities go way beyond the basics to provide merchants with an intelligent, 360-degree view of their business. Social Issues of E-Commerce. Issues of E-Commerce The noted author, Thomas Friedman, has said that today globalization is ''farther, faster, cheaper, and deeper'' than before. A major disadvantage of e-commerce is putting a stop to buying capabilities because of a site crash. The availability of e-mails and pop up ads has paved the way for financial criminals to have access to many people. Net neutrality is the hotly debated idea that Internet users should have equal access to all websites. The Internet provides a vehicle to trade with remote and marginal markets. Legal and Ethical Issues of E-Commerce In the Information Age, technology evolves fast and data travels even faster. for merchants who want to drill down even deeper. For instance, when brick and mortar heavyweight Nordstrom started an ecommerce portal, they witnessed big opportunity losses from abandoned carts. And if those technical issues are related to data security, it can be a nightmare. But the challenges that ecommerce is throwing at regulators is causing them to repeatedly change their mind. This industry is brutal and demands businesses to arm themselves with the state-of-the-art solution to differentiate themselves from the crowd. This has enabled development of new services, distribution channels and far greater efficiency in business activities than ever before. It’s an affordable way to a… My current systems feel old school, and they are difficult to use. Customers have shorter attention spans and less patience when it comes to challenges with shopping online. GoECart includes all of the systems mentioned above (ecommerce platform, multi-channel order management, inventory and warehouse management, and CRM) and utilizes a single data source. While the rest of the world is moving to the cloud, many merchants are still using multiple disjointed in-house applications that require an expensive IT footprint and staff for daily/weekly management and maintenance. It is a hot issue for both cyber and click-and-mortar merchants. The services required to support or complement e-commerce are provided by the web as new opportunities for reintermediation. GoECart provides the same powerful tools and rich features used by the Top 500 Internet retailers. Highlights of the GoECart solution’s revolutionary usability include: GoECart 360’s “revolutionary usability” makes it the industry’s easiest to use ecommerce software. A recent study from Harris Interactive found that 86% of customers will stop doing business with an organization after a single bad experience. These features include personalization, social media integration, intelligent site search and product recommendations, guided navigation, dynamic product customization, mobile device support, and others. The ability to track and optimize shopping cart abandonment rates. BeyondHealth.com moved to GoECart from NetSuite. Because of this, the law often lags behind, and lawmakers end up drafting laws to clean up Internet messes instead of preventing them. We take that as an ultimate compliment. Expensive (initial cost of each system, PLUS subscription/ maintenance/upgrade fees), Difficult / expensive to integrate together, Require extensive IT staff to support and maintain, Insecure- migrating of data from system to system increases potential for errors and exposes considerable security risks, Do not provide on-demand anytime anywhere access, Do not provide 360 visibility into key business performance metrics. It is essentially cover all the activities on internet and induce the customer to purchase the product over the internet. Below is a list of the top issues we solve to help our clients succeed in the highly competitive world of multi-channel commerce. While most competing solutions are difficult to customize and/or prohibit changes to source code, GoECart 360 provides the ultimate in technical flexibility. Ecommerce has evolved into Unified Commerce, and as new channels emerge and converge, your retail or B2B operation must continue to evolve along with this paradigm shift. Sadly, with a focus on fixing software “bugs” and in the rush to get the new features out to merchants as quickly as possible, many software vendors make the usability of most ecommerce applications a low priority. Social and ethical issues in commerce 1. My current ecommerce solution is not (well) integrated. My current solution is not truly multi-channel. The overall ethical issues facing e-commerce industries surround data privacy. These features are no longer “nice-to-haves” but are a necessity, and not offering them is sure to cause the merchant to lose business. My systems are not available “on-demand” and I’m still using expensive on-premise applications. With the competition to attract online shoppers more intense than ever, merchants have no choice but to offer products at competitive prices to win customer loyalty. Even if you’re strictly Ecommerce today, you may have to ponder various issues that may emerge, specifically because you’re competing in a unified commerce ecommerce environment. Other areas of potential fraud include phantom business opportunities and bogus investments. They need a computer mediator to be more predictable. Most computers retrieve websites at the same speed, depending on the user’s Internet account settings or service, no matter if the site is a multibillion-dollar company or a neighbor’s blog. At the same time, the need to provide exemplary customer service is still paramount. E-commerce legal issues have seen a generation of new players and the merging and acquisition between several old players. Here are several tips for addressing these problems as well as points to consider as you find the right web design team for your e-commerce site. We have too many systems and processes to manage, which is hurting our growth, margins and productivity. ), Today’s always-connected and empowered consumers want to buy online using their preferred devices (PC, Mac, tablet, smartphone, etc.) Intermediation is one of the most important and interesting e-commerce issue related to loss of jobs. An example of a client leveraging some of GoECart’s advanced interactive product customization functionality is RollerWareHouse.com. Sorry, your blog cannot share posts by email. Regulatory Issues. Here are five of the most-common international ecommerce issues along with how to identify them on your sites through data. For example, we just saw a record $6.59 billion spent on Cyber Monday online transactions, and soon, online purchases may surpass in-store shopping sales. But at the same time it has posed various challenges to national policy makers and legislators as regards its governance. For example, GoECart client GameQuestDirect.com uses GoECart to syndicate its 10,000+-SKU product catalog across 15 online marketplaces across US, Canada and Europe. E-commerce fraud popped out with the rapid increase in popularity of websites. A few online businesses take advantage of this in unethical or illegal ways. The ability to track the number of unique, new, and repeated visitors. Data breaches happen on a daily basis, but some are bigger than others. Cybersecurity, competition and order fulfillment are the top three challenges facing e-commerce businesses. Let’s discuss the legal issues specific to e-commerce. The features on my ecommerce store front are lagging behind. It’s a huge convenience for consumers and becoming their preferred way to shop. These tools run the gamut from specialized reporting tools to complex web analytics packages to spreadsheet software add-ons , etc.. Provides accelerated access to the latest innovations via frequent and seamless software upgrades for life. But with this growth comes security issues in e-commerce that loss prevention professionals need to know about. Legally, it is up to the e-business to store and protect or dispose of this sensitive data. Auctions are also conductive to fraud, by both sellers and buyers. Thankfully, analytics holds the answer. Customer inquiries from multiple channels and customer service operations are often dismal, and most “call centers” do not have access to real time data about customers or order status. Skaters can choose from millions of combinations to build skates to their exact specifications. Behavioral advertising is not illegal, and it is not illegal to refrain from disclosing that an e-businesses tracks activity, although many people consider this nondisclosure unethical. The swindlers are active mainly in the area of stocks. Unfortunately, the vast majority of ecommerce systems on the market today take more of a solo approach-they focus on Ecommerce Technology but then require web retailers to buy and integrate other components as add-on systems separately. Take digital file sharing — dubbed piracy — for example, laws were not created to prevent digital piracy until millions of albums were stolen and the music industry was crippled. In fact, RollerWarehouse is able to give their customers guidance on the precise re-stocking date for the items that are current out of stock because they place all their vendor purchase orders via GoECart system as well. However, this fails to take into consideration that: GoECart enables true, multi-channel ecommerce (aka cross-channel, all-channel, omni-channel commerce). For e-commerce sites to achieve growth in new markets, they should be published in local languages. This paper presents an overview of some of the key issues which have emerged in recent years surrounding the growth and application of e-commerce in the global information infrastructure (GII). Of all the eCommerce business challenges today, technical issues in eCommerce can be one of the most difficult to overcome. Merchants can view top customers, customers by geography, sales by geography, average order value (AOV), top search terms, repeat orders, orders by status, orders by vendor, and much more. Poor Content and Product Descriptions Google's Panda update in 2013 caused issues for many e-commerce stores. E-commerce has a tremendous impact on copyright and related issues, and the scope of copyrights is affecting how e-commerce evolves. Deniably, e-commerce enterprises offer more benefits, comparing to “bricks-and-mortal” traditional enterprises, but not to be missed the issues and challenges faced by the e-commerce enterprises. Because of this, the law often lags behind, and lawmakers end up drafting laws to clean up Internet… x2x eCommerce is an add-on module to Dynamics GP which adds new features to GP and to Magento eCommerce to make both of them fully compatible with each other and able to seamlessly integrate with each other The e-commerce industry is continuously on the rise. Under this law, it is illegal to use online technology to copy and distribute legally copyrighted material, such as photography, articles or books, music or videos. And real time access to the latest customer, order, and shipping information is always at the merchants’ fingertips on-demand, enterprise-wide from any internet connected device. Click on the links below to see how GoECart can help you address these issues. Rich interactivity of a desktop application, but in any web browser on any operating system, Intuitive information architecture making everything easy to find, Addictively easy-to-use and clean meaningful interface, GoECart Smart Technology, which remembers merchant’s preferences and choices all along the way, Fast performance to get the job done quickly, Lower training costs and faster time to productivity, Inability to securely access the site’s administration functions remotely, Inability to handle spikes in seasonal web traffic and transactions, Slower and error prone web pages especially during peak times, Customers abandoning purchases due to frustration or lack of trust, Lack of access to timely information and key performance indicators (KPIs) required to make critical business decisions, Lack of availability of IT staff to rapidly respond to issues with the site. Fraud on the Internet. Nowadays, the internet has created a new function called e-commerce. There is a significant challenge associated with getting master data to synch up with the other systems related to these customer touch points. It can be difficult for the law to keep up with new technologies and inventive ways to conduct e-business. Many of our merchants have even said that the GoECart solution is actually “fun” to use. Ecommerce today is like a symphony. GoECart client GameQuestDirect.com consolidated its operations from three outdated systems (AspDotNetStorefront®, Dydacomp® MOM, and FedEx® Ship Manager) by upgrading its ecommerce operation to GoECart. It requires a carefully orchestrated collection of multiple components that all “play in tune” together. E-commerce uses a web site to transact or facilitate the sale of products and services online . Such a small word site crash but has the ability to put a whole business down within a few seconds. Read this article to learn about the meaning, advantages and disadvantages of E-Commerce. 5) Shopping cart abandonment. Social and Ethical Issues In E-commerce 01/29/15 www.blogspot.com 2. E-commerce is advancing at a scorching pace, and a lot of e-commerce websites enter the business daily with a survival rate of less than 10% after the first year. Data to help you better optimize your marketing, merchandising, procurement, search engine optimization (SEO) and promotional campaigns. What about fraud e-commerce websites? The services provided by intermediaries are-. It is the most important issues for e-commerce because without security & privacy, the customer will scared get cheated by the seller. I am paying too much for multiple sub-par and disjointed systems. E-commerce activity often involves collecting secure data such as names and phone numbers associated with email addresses. and via a variety of browsers (IE, Firefox, Safari, Chrome, Blackberry). The traditional sales channel will be negatively affected by disintermediation. Selling products online is the new norm and must-have for retail. It is often difficult to know the real identity of an e-business owner. 3. (ii) Value added services such as consulting. The lag in laws mean that e-business executives must rely on ethics as they move forward in e-commerce. Shipping processes typically require using standalone systems, and managing returns is nothing less than a nightmare. Best of all, new features are delivered to the merchant automatically and seamlessly as they are available, so the merchant doesn’t need to wait for months to schedule software upgrades typical of other ecommerce solutions. Here are the top 10 most common challenges faced by eCommerce businesses of all sizes. The headaches associated with integrating separate systems are virtually eliminated. There is a chance of a crime over the internet when buyers and sellers do not know each other and cannot even see each other. Post was not sent - check your email addresses! Security is the main concern when it comes to e-commerce. Further, it’s not uncommon to see that many multi-channel retailers are still using out of date tools that are literally bursting at the seams. Thanks to the introduction of digital platforms, these advancements have provided thousands of opportunities to aspiring entrepreneurs. E-commerce is fully dependent on internet connection. While these tools maybe good at helping merchants get started with ecommerce and gain early traction, they are typically inadequate to scale the business. Let’s discuss the legal issues specific to e-commerce. Even if the merchants had access to the so called “best-of-breed” technologies, they rarely work well together and merchants are never able to truly leverage their full potential. GoECart not only gives merchants the full suite of modern tools required to sell effectively across all customer touch points today, it also provides exemplary customer support and full range of value added services to help ensure their success. At the same time, online shoppers have come to expect the sophisticated features they are already using on the larger sites like Amazon.com®, eBay and Walmart.com®. The brokers who provide value added services or who manage electronic intermediation (also known as infomediation), are not only surviving but may actually prosper, this phenomenon is called Reintermediation. We provide a variety of advanced third-party web analytics options (e.g., Google Analytics, Omniture, etc.) Enables shared administration and collaboration from any place in the world. At GoECart, we are serious about solving problems for our clients. RolleWareHouse partnered with GoECart’s professional services team to build a “Custom Skate Builder” tool that lets its customer interactively configure their own custom-made skates on the fly. Ecommerce has evolved into Unified Commerce, and as new channels emerge and converge, your retail or B2B operation must continue to evolve along with this paradigm shift. GoECart recognized early on that the usability of the software and its graphical user interface would be key to our clients’ satisfaction and our success. This saves our clients thousands of dollars a year in licensing fees and integration costs associated with multiple systems, and eliminates the manual processes and considerable risks associated with migrating data manually. Moreover, GoECart’s commitment to rapid and continuous innovation ensures that our clients always remain at the forefront of ecommerce. ... Coollawyer Legal Forms, which provides e-commerce forms and legal advice for Internet and technology companies. Shipping and manifesting are also fully integrated. In addition, merchants can seamlessly post items from their online catalog to the leading online marketplaces (e.g., Amazon.com, Buy.com and eBay) and comparison shopping engines (e.g., Google Shopping, Shopping.com and Nextag®) to maximize exposure. The ability to view reports for specific timeframes-including day, week, month, quarter, and year and compare them to other time periods. Benefits of the SaaS delivery model include: In addition, GoECart’s on-demand technology architecture provides the ability to scale up or down on demand in order to handle spikes in traffic and transactional volume. With the ever-evolving nature of the web and ecommerce, merchants face a constant struggle to keep up with the top online retailers who have the resources to innovate quickly and offer the latest technology bells and whistles to their customers. The Children’s Online Privacy Protection Act, for example, protects the online privacy rights of children. This is an issue because some websites could pay providers to deliver their content at faster speeds, while smaller business with less capital might not be able to afford the faster processing, and the Internet would lose its free-access-for-all feel. True, there are many inexpensive, low-end solutions on the market that cater to merchants who seek a quick fix to get an ecommerce shopping cart/online store embedded into their website. Apart from the above 5 Marketing Issues, it is very important for every online business to integrate ERP or Accounting solutions with their existing eCommerce Platform. And, the list goes on. Indeed, nearly 60% of global consumers spend more time on sites in their own language than they do in English—or boycott English-language websites altogether. Everyone in retail is well aware of the growth of e-commerce. Data flows from customer to order to inventory to fulfillment automatically and seamlessly. Under this law, parents have control of what personal information their children can give to e-businesses. It is a hot issue for both cyber and click-and-mortar merchants. Therefore, we have made a significant investment on making sure that the interface is both easy to learn and easy to use. 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