Leaf Solution Micro Screen Gutter Guard Leaf Solution Gutter Guards LeafSolution is a microscreen gutter guard which is suitable for small debris, which gets trapped on top of the mesh. Again I put in an order in, she told me the product was available I said great I will take all she had, she promised me it would be shipped out that day. This last time it took over three weeks. Leaf Solution gutter guards work because the medical grade stainless steel mesh is designed to prevent anything but water from entering the gutter.. In areas of cold weather, when the temperature goes above freezing and then drops below freezing, the water freezes and covers Leaf Solution and in the next thaw all of the water flows over the eavestrough, and large icicles form which present a danger to people walking below. fully satisfied with the way one of my certified dealers handled my no pressure How much does a leaf guard cost? I then checked the eavestrough and found there was a inch layer of ice on top of the Leaf Solution productWe emailed Sentry Exteriors but when we received no response we then phoned and talked to Mr***He said he had not heard of this complaint before but would come down to look at itDespite what the Leaf Solution response says, Mr [redacted] DID NOT visit our home, and Mr [redacted] DID NOT ever call or discuss this matter with usThis is the reason we contacted the company in Virginia, and then finally contacted the Revdex.com.Mr [redacted] allegedly made suggestions to us for items such as heat cables and a larger mesh screenAs noted above, Mr [redacted] never spoke to us after he had stated he would come to look at the problem, and we never had any indication that he ever came to the houseMr [redacted] allegedly stated that heat cables could be installed but would be very expensive and is not a service or product that he offersThis, then, is admitting that the Leaf Solution product is incapable of doing its’ job without the help of another productWe were not told we would have further expense of installing a heating system to make Leaf Solution workIt should be noted that heat cables are not intended to melt the snow and ice from a fixture (product) mounted on the top of the eavestroughA larger mesh screen could be installed, but as Mr [redacted] allegedly pointed out, thee would be no guarantee that this would resolve the issueHe did state, however, that the product could be removed completely, and on this we can agree.The Leaf Solution response states: “Evelyn's Leaf Solution, LLC stands behind the quality of our product and our warranty, however since this is not a product or an installation issue, there is nothing further that we can do”The quality of the product may be acceptable and the installation may be done correctlyHowever, the SYSTEM DOES NOT WORK IN FREEZING TEMPERATURESThe Leaf Solution system is a huge problemThis product creates a dangerous situation in regards to falling ice in areas experiencing snow and cold temperatures.The “Lifetime Warranty” from Sentry Exteriors states that if the eavestrough and downspouts “do not drain properly” they will fix or replace them.On the Leaf Solution website, there is a section titled “Evelyn’s Promise” which states: “I am so confident in my product that not only did I attach myr name to it, but I am extending a personal guaranteeIf you are not fully satisfied with the way one of my certified dealers handled my no pressure sales approach, the performance of my product or the overall experience then I need you to email me directlyThis way, I can get personally involved to make sure that you are completely happy”In our case we are contending that “the performance of the product” is unacceptable.At no time when we were discussing the original contract with Mr [redacted] was there ever a mention about the risks associated with the product in weather conditions where snow and thawing-freezing temperatures were involvedThe possibility of icicles was never mentioned.In our letters to Leaf Solution we deliberately attempted to provide a basis for discussion by asking if there was a solution to the problemHowever, from the negative response from Leaf Solution it is obvious that they are unwilling to take any responsibility for any unsafe conditions or problems that their product createsWe find this response unsatisfactory and totally irresponsibleFor our situation this product needs to be removed and a full refund needs to be made[redacted] ***, I am gutter company and have been a customer of Leaf Solution for years I have been having issues with the customer service issue from Leaf SolutionI have been being lied toI think they just tell me what they think I want to hear They promise me my product tell me it is going to be shipped out, take my money, and then don't ship it out as promisedSome times weeks go byI will call and inquire and they come up with some excuseThis last time it took over three weeksI had called in an order, the gal who answered told me the product was on back order and that with in a few days it would be ready to shipI waited a week then called back, because she never called me backShe proceeded to tell me that they filled other orders instead of my orderAgain I put in an order in, she told me the product was available I said great I will take all she had, she promised me it would be shipped out that dayOn the day it was suppose to arrive, I waited all day for the shipment to arriveIt never did come, so I called again, when she answered I asked when it was coming, she put me on hold to check, when she came back on the phone, she said that it had never been shipped out, but yet she took my money days prior, promised me my Leaf Solution I have my own customers waiting for me to do their jobsBy this time It has been nearly over weeks plusThis has been the kind of service I have been experiencing with Leaf Solution sales people this past year Well, as of Monday this week 11-30-I called back to cancel my order, due to where I work, in Minnesota, the weather has now changed over to winter, I can no longer install my jobs because of the weather, so I don't want to sit on $worth of material I cant use until springThey didn't want to cancel my order or give me my money backThere isn't any where that says I can't cancel my orderEspecially being it still hadn't been shipped out That is my right as a consumerThey said they didn't know how to credit my account/credit cardPlease don't tell me that they know how to take my money, but they don't know how to reverse the chargesI am sorry but it you know how to run a credit card machine, you also should know how to credit an account as well, that is their job! attach myr name to it, but I am extending a personal guarantee. Leaf Solution reviews: Leaf Solution - Terry LaFrankie, Owner. to make sure that you are completely happy”. In the winter of 2014-2015 there was a lot of thawing-freezing and the icicles were huge! with Mr. [redacted] was there ever a mention about the risks associated with the product [redacted] allegedly made suggestions to us for items such as heat cables and a larger mesh screen. He did state, however, that the product could be removed completely, and on this we can agree.The Leaf Solution response states: “Evelyn's Leaf Solution, LLC stands behind the quality of our product The possibility of icicles was never mentioned.In our letters to Leaf Solution we deliberately attempted Leaf solution uses medical grade stainless steel mesh (known as micro mesh) which is designed to prevent anything but water from entering the gutter and proven to be the most efficient design. full refund needs to be made. I then checked the eavestrough and found there was a 4 inch layer of ice on top of the Leaf Solution product. DOES NOT WORK IN FREEZING TEMPERATURES. Per Mr. [redacted], he returned to the [redacted]'s residence to inspect the installation when first notified to ensure all work was done accurately, and that no adjustments were required. if the eavestrough and downspouts “do not full refund needs to be made.[redacted]. It makes it hard to provide the customer service I want to give my customers when I can't rely on Evelyn's Leaf Solution to provide the product they supposedly offer. He said he had not heard of this complaint before but would come down to look at it. attach myr name to it, but I am extending a personal guarantee. We had icicle issues each year after the installation, but did not relate it to the Leaf Solution product. The GutterStuff Guard is made from durable foam and can be used year-round … Consumer The possibility of icicles was never mentioned.In our letters to Leaf Solution we deliberately attempted [Provide details of why you are not satisfied with this resolution.] Some times weeks go by. sales approach, the performance of my product or the overall experience Evelyn’s Leaf Solution is designed and manufactured without any holes, louvers or slits to allow unwanted debris to collect in your gutters. if the eavestrough and downspouts “do not GutterStuff Guard. Mr. [redacted] allegedly stated that heat cables could be installed but would be very expensive and is not a service or product that he offers. in weather conditions where snow and thawing-freezing temperatures were 5. For our situation this product needs to be removed and a Microscreen, In Part One of our comparison, we tested micro screen gutter guards from LeafFilter, GutterGlove, Leaf Solution and DiamondBack. LeafGuard® is a unique, patented gutter system that draws rainwater down and around the underside … Should you have further questions, please feel free to contact us at 888-231-2202. Business involved. there is nothing further that we can do”. Welcome to The LEAF Solution. sales approach, the performance of my product or the overall experience performance of the product” is unacceptable.At no time when we were discussing the original contract She proceeded to tell me that they filled other orders instead of my order. In I am sorry but it you know how to run a credit card machine, you also should know how to credit an account as well, that is their job! Evelyn's Leaf Solution, LLC stands behind the quality of our product and our warranty, however since this is not a product or an installation issue, there is nothing further that we can do. On the day it was suppose to arrive, I waited all day for the shipment to arrive. Below are the available colors and information about sizes of the Leaf Solution products. The Leaf Solution system is a huge We emailed Sentry Exteriors but when we received no response we then phoned and talked to Mr. [redacted]. Re:Case#[redacted] Dear Sirs: We have received and reviewed the documents with photos in reference to case #[redacted] filed by [redacted] and [redacted] of Scarborough, ON, Canada. there is nothing further that we can do”. *Low Price Guarantee applies to comparable gutter protection systems with similar warranties. They promise me my product tell me it is going to be shipped out, take my money, and then don't ship it out as promised. A larger mesh screen could be installed, but as Mr. [redacted] allegedly pointed out, thee would be no guarantee that this would resolve the issue. However, from the negative response from Leaf Solution it is obvious A larger mesh screen could be installed, but as Mr. [redacted] allegedly pointed out, thee would be no guarantee that this would resolve the issue. 2 3 . This, then, is admitting that the Leaf Solution product is incapable of doing its’ job without the help of another product. Servicing Ohio, Pennsylvania, West Virginia, Michigan, Illinois, Indiana, Kentucky, Tennessee, Mississippi, Alabama, Georgia. We had icicle issues each year after the installation, but did not relate it to the Leaf Solution product. and our warranty, however since this is not a product or an installation issue, Leaf … Gutter Guards that work | Leaf Solution Xtreme Gutter Guards Installation. Have something to share about Leaf Solution? I also spoke with [redacted] at Sentry Exteriors on 5-06-16, the contractor who performed the original... The quality of the product may be They didn't want to cancel my order or give me my money back. Solid Surface Gutter Guards – Part Two, MicroScreen vs. to provide a basis for discussion by asking if there was a solution to the This way, I can get personally involved Microscreen. in areas experiencing snow and cold temperatures.The “Lifetime Warranty” from Sentry Exteriors states that Just cut them … problem. Yes, I would like free project cost … We’re so convinced our products will make a difference you can actually feel, that if … This is a comparison the the three main types of gutter protection. This product creates a dangerous situation in regards to falling ice The 3 downward dips that run through the product are the … totally irresponsible. totally irresponsible. I have been a loyal customer, they will feel my loss. in weather conditions where snow and thawing-freezing temperatures were ALL Leaf Solution products are tested and checked for compliance to our rigorous quality standards. acceptable and the installation may be done correctly. I am greatly disappointed with their customer service. We sent the same letter by email (including the photos of the problem) and got no response. drain properly” they will fix or replace them.On the Leaf Solution website, there is a section titled He said he had not heard of this complaint before but would come down to look at it. The following needs to be noted:As stated, the product was installed in 2009. From your family to yours. However, the SYSTEM Our response is in the attached letter to the Revdex.com, attention: [redacted]. It is to the point that I will no longer by product from them I have been a loyal customer, they will feel my loss, Re:Case# [redacted] Dear Sirs: We have received and reviewed the documents with photos in reference to case # [redacted] filed by [redacted] and [redacted] of Scarborough, ON, CanadaI also spoke with [redacted] at Sentry Exteriors on 5-06-16, the contractor who performed the original installation in Based on the data provided by both parties, there is no indication of defective product or incorrect/improper installationThe product was installed in and the customer's first notice of complaint didn't occur until Per Mr***, he returned to the ***'s residence to inspect the installation when first notified to ensure all work was done accurately, and that no adjustments were requiredMr [redacted] had advised Mr [redacted] that no product would prevent icicles 100% due to freeze-thaw weather conditions experienced in that environmentMr [redacted] made the following suggestions to Mr***: he could install "heat cables", however they were very expensive and was not a service or product that he offered, he could have a larger mesh screen product installed, however during a freeze-thaw occurrence in that environment, there is no guarantee it would prevent icicles, or as a last alternative he could have the product removed completelyEvelyn's Leaf Solution, LLC stands behind the quality of our product and our warranty, however since this is not a product or an installation issue, there is nothing further that we can doShould you have further questions, please feel free to contact us at 888-231-Thanking you in advance, Severi S [redacted] Evelyn's Leaf Solution, LLC, Re:Case#*** Dear Sirs: We have received and reviewed the documents with photos in Per Mr. [redacted], he returned to the [redacted]'s residence to inspect the installation when first notified to ensure all work was done accurately, and that no adjustments were required. then I need you to email me directly. Regards, Our response is in the attached letter to the Revdex.com, attention: [redacted].Dear Ms. [redacted]We were shocked to read the response from Leaf Solution http://www.eavestrough.ca The benefits of leaf solution. The Leaf Solution system is a huge Proudly made in the USA using only the best materials available. I have been having issues with the customer service issue from Leaf Solution. It never did come, so I called again, when she answered I asked when it was coming, she put me on hold to check, when she came back on the phone, she said that it had never been shipped out, but yet she took my money 6 days prior, promised me my Leaf Solution. Installing gutter guards on an average sized home costs most homeowners $1,228, or between $607 and $2,032.The price ranges from $200 to install inexpensive covers yourself to as much as $6,000 for … regarding the issues that we raised. acceptable and the installation may be done correctly. For your reference, details of the offer I reviewed appear below. Leaf Relief installation costs $4.75 to $6.75 per foot on average, including materials. This is the reason we contacted the company in Virginia, and then finally contacted the Revdex.com.Mr. We had icicle issues each year after the installation, but did not relate it to the Leaf Solution product. However, from the negative response from Leaf Solution it is obvious Website. Should you have … We were not told we would have further expense of installing a heating system to make Leaf Solution work. By this time It has been nearly over 3 weeks plus. Most people will spend between $1500 to $2000 and higher on the gutter system to protect their homes. [redacted] allegedly made suggestions to us for items such as heat cables and a larger mesh screen. problem. I waited a week then called back, because she never called me back. This, then, is admitting that the Leaf Solution product is incapable of doing its’ job without the help of another product. Leaf Solution is the next generation of maintenance free gutter solutions. performance of the product” is unacceptable.At no time when we were discussing the original contract Mr. [redacted] allegedly stated that heat cables could be installed but would be very expensive and is not a service or product that he offers. Customer service is running as usual, and orders are still leaving our … On behalf of Leaf Solution, I’d like to extend our thanks at this time and give you our support any way we can. We emailed Sentry Exteriors but when we received no response we then phoned and talked to Mr. [redacted]. “Evelyn’s Promise” which states: “I am so confident in my product that not only did I We emailed Sentry Exteriors but when we received no response we then phoned and talked to Mr. [redacted]. The following needs to be noted:As stated, the product was installed in 2009. You … This way, I can get personally involved [redacted] [redacted], Review: The Leaf Solution product does NOT work in areas where the temperature goes below zero. [redacted] Despite what the Leaf Solution response says, Mr. [redacted] DID NOT visit our home, and Mr. [redacted] DID NOT ever call or discuss this matter with us. I have reviewed the offer and/or response made by the business in reference to complaint ID [redacted], and have determined that this proposed action would not resolve my complaint.  For your reference, details of the offer I reviewed appear below. Why “best gutter guards Consumer Reports” is our top search term and what CR got wrong. [Provide details of why you are not satisfied with this resolution.] our case we are contending that “the Thanking you in advance, Severi S*** Evelyn's Leaf Solution, LLC, Re:Case#[redacted] Dear Sirs: We have received and reviewed the documents with photos in reference to case #[redacted] filed by [redacted] and [redacted] of Scarborough, ON, Canada. Evelyn's Leaf Solution, LLC stands behind the quality of our product and our warranty, however since this is not a product or an installation issue, there is nothing further that we can do. Gutter Guards that work | Leaf Solution Gutter Guards Overview. Mr. [redacted] allegedly stated that heat cables could be installed but would be very expensive and is not a service or product that he offers. 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