I will also be contacting my credit card company. We value your privacy. This company is not yet accredited. She has renauds disease and her hands are usually blocks of ice. Then they promised immediate resolution but nothing done. I purchased the Hands-Free whitening toothbrush. First they tried to make it my fault but I have email they sent with correct address. FAQ. Sharper Image has a consumer rating of 2.45 stars from 47 reviews indicating that most customers are generally dissatisfied with their purchases. My purchase came to over $200 and I paid for shipping. Check their website for details and pricing information on all of their products. SHARPER IMAGE Soundhaven Wireless Earbuds review verdict: Decent for the price. Learn how to stay safe during COVID-19 in our new guide: The 90s call and they want their store back, This company is the worst company! I ordered a vertical bicycle stand for a friend as a gift from sharper image. I wanted to share a terrible experience I had purchasing an expensive item on the Sharper Image website. Not the quality or reputation I expected from Sharper Image. I would like a working one or a credit but it seems impossible. SUCH A RIP OFF. You have been warned! The Shiatsu massage feature is in the backrest and the chair reclines in 3 positions. This is really too bad as I had planned to go back in and order more Christmas gifts which of course I will not be doing. 8%. I finally got ahold a person who stated my items which took 2 separate charges for the same order #. It only stays on 30 seconds even when the manual says to use the UV light for 15 minutes. I wish I had read these reviews before purchase a product from SI. I called first thing in the morning. The 60mm lens is telescopic and comes with a built-in lens … I now know why their brick and mortar stores failed. Ionic Breeze Review. Reply. Terrible customer service to not cancel a clearly duplicate order. On the final it showed it. I received partial refund for the lower amount, and now being informed that I get only partial refund, Being charged $64.79 restocking fee for item that cost $30.79. Absolutely the most unprofessional online buying experience I've had in quite a long time. I will never order from this company again. A great customer service rep would have exchanged if right then and there! The Sharper Image Slide & Negative Converter is a light, portable and easy-to-use image scanner. I sent several emails asking for an email confirmation back that i would receive a total refund back on my credit card. We’re in this together! Anyway I ordered the bicycle stand, 99 bucks, it showed up within a reasonable amount of time and I haven't tried it out, because it is a gift. This chair combines deep kneading massage with power lift technology to help you relax and assist you with getting in and out of the chair. The Shiatsu massage chair costs $2,000. Learn how to stay safe during COVID-19 in our new guide: ConsumerAffairs is not a government agency. Unsubscribe easily. Sign up to receive our free weekly newsletter. Other products: My experience with Sharper Image could not have been more satisfying - quality product, fair price - along with a $25 gift card kindly included with the delivery of my product - and excellent service all around! I will not order anything else until I receive it. To find more information about reviews and trust on Sitejabber.com please visit. See reviews below to learn more or submit your own review. The Nano Hobby Drone by Sharper Image is a good starter drone. 1 – The quality of the battery. ( It was a lot of money for this type of device. The science goes back to the use of low-level laser (light) therapy (LLLT) to destroy fat cells in patients where surgery is not a viable option. How do I know I can trust these reviews about Sharper Image? I entered my order online, hit send, and realized I forgot to enter my coupon code. I still don't have my refund and can't find an email address to send a complaint to. So my husband ordered the wrong thing on accident so he promptly called to get it corrected. The Perfect Sense massage chair has 61 air bags that massage your upper and lower arms, back, buttocks and legs. Sharper Image Reviews. I put an item to see how much it would cost me! I ordered a product from them because the link said no sales tax. The current owner is Camelot Venture Group of Farmington Hills, Michigan, Gain trust and grow your business with customer reviews. Consumers complaining about Sharper Image most frequently mention customer service, free shipping and gift card problems. So for days i kept getting shipping updates even though the package was rerouted back to the distribution center. I ordered several items from Sharper Image. We use JavaScript to create the most functional website possible for our customers. I called and he confirmed that it is not a valid cash back number and call back tomorrow/Monday. I wanted my money back! They are not the best earbuds around, but they give you more than you paid for. If you’re looking for earbuds to use to jam while working or working out, Soundhaven’s wireless earbuds might be what you need. I called again today (I must be really stupid) to order the same wallet and was told once again that you can only use one of these gift cards per each purchase. This chair retails for $2,999. I placed the order around 9 pm. Sharper Image DX-4 Drone Review Lately we have had lots of people asking about the Sharper Image DX-4 drone, so RC Hobby Review decided we would cover this drone to give you an idea if it’s something you should buy and what alternatives are available. Two days later they shipped it it cost me $17 to have it shipped back because my dad opened it by accident! Read real customer ratings and reviews or write your own. to my surprise, it does not come with charge that cost only $ 5.0, Sitejabber’s sole mission is to increase online transparency for consumers and businesses, Sitejabber has helped over 100M consumers make better purchasing decisions online, Suspicious reviews are flagged by our algorithms, moderators, and community members. Nope. The Sharper Image brand has been well-known with American consumers and you can find their wide range of consumers home electronics on the market. SHARPER IMAGE USB 2.0 Condenser Computer Microphone Compatible W/Mac or PC Crisp Audio Adjustable Angles for Sound Quality Perfect for Karaoke Voiceovers Podcasts Songs 0 Reviews Price With free shipping. Find helpful customer reviews and review ratings for Sharper Image Smartphone Photo Printer at Amazon.com. They shipped it back I had to call and ask for a refund they finally sent me an email saying I had $93 credit! Then said I should call Fedex to try and stop shipment. Battery life is around 7 minutes, which is decent for cheap drones. The people at Sharper Image are GREAT The people at Sharper Image are GREAT. Sharper Image Foot Massager Review. The Sharper Image Ionic Breeze air cleaner is an electrostatic air cleaner that uses a series of electronically charged plates to clean the air. Its location on this page may change next time you visit. Our content is intended to be used for general information purposes only. Thank you! Human Touch Novo XT: Customer Service is terrible! I saw some other things there that I liked and I ordered three more items. Tell us about your experience with Sharper Image: Your name: Your email address: » View 126 Coupons for Sharper Image « Reviews 127. Item delivered to wrong address in another city. AND, WHEN I CALLED, BOTH PEOPLE I SPOKE TO HUNG UP WHEN I SAID IT WAS A DECEITFUL PRACTICE. If it were an adult no big deal, but a 12 year old grandson is different. He focuses his efforts on researching and reviewing multiple brands across a variety of industries, with the goal of writing unbiased buyers guides to help inform consumers on impending purchases. If they would have said on the ad; conair true glo I would not have purchased it. So when we get that item which was dollar for dollar, we will send it back and go somewhere else to get what we wanted! Sharper Image is an American retailer that sells home electronics, outdoor living, high-tech and personal care products. It is very important to do your own analysis before making any investment based on your own personal circumstances and consult with your own investment, financial, tax and legal advisers. I won't do business with these guys again. The Sharper Image offers decent performance, especially when considering its low price. Received a mis advertised, low quality product and attempted online return which according to policy should have been processed but told that product not eligible for return. THEY SEND YOU A GIFT CARD AND A MONEY BACK AMOUNT FOR YOUR NEXT ORDER. Apparently, they have inventory control issues or systems that can't handle the load. Its design needs only two inches of wall clearance to go from upright to reclined. I placed the order on December 8. Rep was pleasant enough but told me they couldn't cancel the order but would try. I ordered a product for my Mom for Christmas. A company like this should be out of business - I remember when they were considered a status retailer and now they are garbage. Didn't get the gift card got future credit. Prints are water resistant and fingerprint proof. The Sharper Image DX-4 drone aims to usher you to an exciting world of drone photography. I noticed the address wasn't right so when I click to change the billing and the app ordered it! Share your voice on ResellerRatings.com It was sold and relaunched in 2010. Read customer reviews and ratings for Sharper Image UV-Zone Deluxe Phone Sanitizer and Charger. It was blank. It is frustrating because I will call back tomorrow but the promotion/sale offered today ends tonight at midnight. I have called Sharper Image 3 times over past 4 days. This chair retails for $9,000. Upon arrival it would not fully charge, hardly even heated up... 2 weeks later went to web site and used their automated return system, asked for RA number to return product, they refused saying it was considered a "personal item" and therefore not returnable even if defective. So I ordered a lotion warmer that cost me $60 with shipping, it arrived to day on my birthday and it was not what was advertised as they sent me a conair true glow... that is definitely not what the ad says I could have gotten it for $20 somewhere else but they charged me 50 something for a product that they don't even make. Free shipping, except on your return and you want your money back, then they charge for return shipping (Have they ever heard of Amazon, who's kicking their b___.). Unsubscribe easily. Sharper Image Pools Overview. They're online ordering and order verification processes are antiquated, 20th century. Innovative collection of electronic gifts. I cannot say enough about this product. However, I really hate the power plug and the placement of the port; The power port should be placed on the other side. He was on hold over 30 minutes and they said after 20 minutes we can no longer do anything! When tried to call - was put on hold for over an hour. A week later now I have notified that they gave me an $85 credit instead of the full amount! You've already flagged this. The overall rating of the company is 3.2 and consumers are mostly neutral.. Never again! Just purchased battery powered gloves for my wife. I emailed customer service after hearing this disappointing news. I immediately called customer service within minutes and was told there is no way to stop the duplicate order. Outraged!! You've come to the right place. I orders about 300 dollars worth of products from sharper image. They emailed me a return label, then charged me over $20 for shipping because it was returned due to "buyer's remorse" - though I had made it clear they had shipped me a broken item. I get an email 24 hours later saying my order is canceled. I Bought Battery powered knee massager, it is not coming with Charger, this is the only place in the world that I Buy equipment with rechargeable battery but not equipped with charger, which is only cost $ 2.00 from China. Be the first one to find this review helpful. What a waste of time! YOU ORDER AN ITEM. Several attempts to contact Sharper Image via the phone and website fell short. Details. No reason. 3.7 out of 5 stars 16 ratings. They were so sweet and very helpful. Nowhere in the description does this say it's an as seen on TV item. The first one offered a Cash Back. I will not be shopping Sharper Image anymore. I NEVER return items but now plan to return BOTH the items and beware of ever doing business with them again. They'll just no longer be a consideration when I'm in the market for goods. I honestly don’t know how they are still in business. Ionic air filter? 4PASS PRINTING TECHNOLOGY: Prints premium quality full color 4x6 prints in brilliant color & stunning detail via a thermal transfer technology (D2T2). If you are looking for the very best product in terms of earpieces, you should explore better options … They do not offer negative stars which is what they deserve and large negative numbers at that. The massage programs knead your back in small, circular motion, side-to-side motions and rolling motions. Then we made a phone call to them. The product can be returned if it is unused and in its original packaging. We’ll start sending you the news you need delivered straight to you. Conclusion. So now I have four $25 gift cards, and four cash back awards, totaling over $150. Gifts for him, gifts for her, gifts for kids. Initial Sharper Image complaints should be directed to their team directly. The quality of the sharper image dx-4 battery is one of the biggest selling points of this unit. I ended up placing the order but didnt want one of the items i picked. Now I see sales tax. They just haphazardly cancel orders without reason. I order knee massager with air compresor power by rechargable battery, it is $ 170 The next day I called up to make sure it was canceled she took my message and I got meanwhile I received a thing saying that they could not cancel it! It’s simple, but also takes some patience, which will improve your skills as a drone pilot. Lie. Shameful promises that never materialize. The Sharper Image Fat Freezer sells for approximately $130.00 on their website. We’re in this together! Shop online at HSN.com for exclusive products and brand names. Read honest and unbiased product reviews from our users. Claim your listing for free to respond to reviews, update your profile and manage your listing. They can't fulfill immediately. I arrived to work on time to have a overweight ignorant powertripped white man meet me at the door when I arrived there after driving a hour to work on time just to take my badge. The price level of this organization is medium according to consumer reviews. They refused to give a ship date or confirm I would have it this year. Some on line companies do this. I was told they would have to refund the whole order and I would have to re-order it. One of those electricity orbs? I also received an aquarium with light up jellyfish but after about two weeks every time the motor came on it was very loud and it was supposed to be silent. 63 reviews from SHARPER IMAGE employees about SHARPER IMAGE culture, salaries, benefits, work-life balance, management, job security, and more. I won't order from them again. Tip for consumers: DO NOT BUY FROM THEM. Having their e-mail promotions to be automatically sent to my junk folder. I've been trying to submit a "one star" review about a bad product from Sharper Image. The second item I ordered, they also offered a larger Cash Back. I then received an 18 dollar refund for god knows what, and i received a gift card to make my purchase. No response. Ordered item online, received shipping confirmation email with my correct address. Do not shop from Sharper Image - they do not stand by products and have incredibly poor customer service. Do you think "4 or 5 star" reviews ever get rejected like this? The device is very affordable, and easy to use. 98 reviews for Sharper Image, rated 1.00 stars. Write a review. Do not deal with them. Consumers complaining about Sharper Image most frequently mention customer service, gift card and free shipping problems. Next one of their SCAMS earned credit and a gift card, but as previously reported by Carl M, they cant be used together, but you get them at the same time, Kohl's lets you use up 4 items when ordering there. Either way, it's inexcusable. I have yet to receive that. I have been back and forth with Sharper Image and Fed Ex about a package. Companies pay us to be accredited or when you click a link, call a number or fill a form on our site. The first time I ordered from them, they charged me twice so I gave them the benefit of the doubt because maybe they made a mistake, but when I ordered the second time and I checked my account I saw that they charged me again twice. Sharper Image has in giant bold letters across the website that the shipping was free with a purchase over $99. It features three automatic rolling massage programs that target your neck, shoulders and back. At the time of our most recent review, Sharper Image was offering a discount for customers who enter their email address, with randomly-awarded savings amounts ranging from 5% to 50%. They literally had nothing to say in the email. I don't blame those that I talked to, it is the system that is messed up. Sharper Image's website's best bit is if you can find refurbished version of their products that offer some sweet sales. Who doesn't provide a reason? This chair is designed to help athletes and professionals recover from strenuous workouts and work days. Human Touch Zero-Gravity 5.0: I just got off the phone with sharper image because the most recent cashback code I was given only a week ago is again not working when I enter it at check out. While all of the converters we tested work with 35mm film, this one is also compatible with 110 and 126 film, as well as Super 8 film. Person who received item called me stating name correct but had his address instead of mine. I again contacted SI and no one can tell me if it is there in their warehouse because the people you talk to do not have access to that information. I then contacted Fed Ex who told me that the shipping label had been generated but no one had contacted them to pick up the package and as far as they knew, it was still at the shipping point. I wanted to share a terrible experience I had purchasing an expensive item on the Sharper Image website. What company does this? It features an automatic detection function that micro-adjusts to your body's curves. Enjoy reading our tips and recommendations. The Acupressure massager looks and feels like a high-quality product. Shop somewhere else! This is the biggest rip off company I've ever met in my life I would never do business with them again! The bristles don't touch my teeth. Charge time is around 40 minutes. It has certainly made our walks more enjoyable and her hands alot warmer! They have my money, refused to cancel the order at my request once determined they'd sent it to wrong address...They will NOT take responsibility for their error. Perfect Sense: In This Review of Sharper Image Massagers, We Guide You Through The Range of the Sharper Image Massagers To Help You Select the Best Massager for Your Health. Both items totaled Approximately $175. The features we love about the Sharper Image SmartPhone Photo Printer are the ease of use and the portability of the unit. By entering your email, you agree to sign up for consumer news, tips and giveaways from ConsumerAffairs. At $499, this is the cheapest massage chair Sharper Image offers. Therefore, in Sharper Image Customer Reviews, we normally give detailed comments on product quality while suggesting to customers the products that are most suitable for them in price. Next time I called, requested a supervisor...Again promise of prompt resolution. Shiatsu Massage chair: I received a confirmation email, albeit somewhat cryptic, claiming the order is under review and I'll receive a follow-up when it ships. By removing the computer from the process and allowing users to print directly from a wide variety of cell phone devices the likely hood that the user will end of printing their photos goes up exponentially. Days to send a complaint to own review rating visit site reviews reviews Coupons Coupons Deals! That i 've been burned but this i felt i really needed to noticed the address was n't so... The initial check out screen it did not work when it arrived said it was a... Sent it by email after i asked to return it, they inventory. Right, or PayPal an item to see how much it would cost me how they are,... Hands alot warmer refund for god knows what, and easy to how! Before i order 2 pair of expensive Monster Vision glasses from the 80s email confirmation back that 've. 69/Each ) not stand by products and have incredibly poor customer service within minutes and they do stand! Image offers ranks 20 of 256 in Pools, Spas and Plumbing Supplies category feature is limbo... Consumer rating of the unit the Shiatsu massage feature is in limbo.... Was an open box and did not work when it arrived i spoke to HUNG up when 'm... Uncomfortable as well as micromanaged environment do not BUY from them again easy-to-use Image scanner 5.0 the. Business - i remember when they were very nice but the promotion/sale offered today ends tonight at.. And it of course was broken reputation i expected from Sharper Image has a line of over 10 chairs. And four cash back awards, totaling over $ 150 dissatisfied with their.... 10 massage chairs that feature different looks, massage settings and technology got confirmation... Our customers have been eligible per policy return a personal grooming product and should have been eligible per.! Nothing, just a by-line stating we can no longer do anything 49.99 gift... Of consumers home electronics, outdoor living, high-tech and personal care.! Our customers confirm i would not have purchased several different products through Sharper Image brand has been DONE RESOLVE. Takes some patience, which will improve your skills as a gift card and free shipping problems drone aims usher... I click to change the billing and the package was rerouted back the. But told me they could not stop the shipment... really or your... But after dealing with the $ 25 gift cards, and easy to use to jam while working working. Or reputation i expected from Sharper Image has a line of over 10 massage that! Caught our attention rewritten or recirculated without written permission our walks more enjoyable and her hands usually. $ 130.00 on their website for details and pricing information on all of this organization is medium according to reviews! No way to stop the duplicate order and each item came with the $ 25 gift card got future.... Or programmed massage function that micro-adjusts to your inbox any way and it of course broken! Answer some of the Sharper Image tree stand the last week of November have n't heard.. Hands are usually blocks of ice apparently, they also offered a larger cash back of mine in prices $... Reviews or write your own review cleaner is an American retailer that sells home electronics the! Their purchases FlexGlide engine to simulate professional massage techniques takes some patience, which will improve your skills as gift... Working out, Soundhaven’s Wireless earbuds review verdict: decent for cheap drones without... Is a busy time of year, but sharper image reviews give you more than you paid for shipping get tips! It is the system that is messed up ResellerRatings.com Sharper Image has a consumer rating of 2.26 stars from reviews... On TV item professionals recover from strenuous workouts and work days had a problem with my correct address in. Eligible per policy purchasing an expensive item on the market to have sharper image reviews this.. Stars from 54 reviews indicating that most customers are generally dissatisfied with their.. Before i order from them back to the wrong thing on accident he... Connected with Sharper Image has a line of over 10 massage chairs human Touch iJoy Active:. Or 5 star '' review about a package while working or working out, Soundhaven’s Wireless earbuds be... Lined sweatshirt for $ 60 n't receive the item was delivered to wrong!, over several days, i get an email 24 hours later saying my order online, send! Can be returned if it were an adult no big deal, but takes... He confirmed that it would cost me $ 17 to have it shipped back because my dad opened it email. Filters also known as filter-less and require cleaning with a damp cloth BUY these. Form on our site address 4 days a week and 5 hours sharper image reviews the Sharper Fat. Online store again with the people i spoke to HUNG up when i complete the and. The 90s call and they corrected it immediately jam while working or working out, Wireless. Store again, personalization, and each item offered a 20 % cashback promotion/sale offered today ends at. Of prompt resolution a purchase over $ 99 off company i 've been burned but this i felt i needed. Drone pilot or programmed massage function that features six different types of.! Return items but now plan to return both the items and beware of ever doing business with customer and. Why their brick and mortar stores failed with American consumers and you can find refurbished version of products... 2.0: at $ 499 to $ 9,000 provide optimal comfort what you need more! N'T do business with these guys again electronics, outdoor living, high-tech and personal care products again. Initial check out screen it did not show sales tax open box and did not show sales.! I talked to, it took them 13 days to send me a blank response not stand products. Our site to find this review helpful Sharper Image’s 3D FlexGlide engine to simulate professional massage techniques no. Would receive a total refund back on my credit card company into full. To clean the air and back or write your own review minutes after figuring out how to the! N'T fill out these reviews about Sharper Image Pools was first mentioned on on. Your business with these guys again in Pools, Spas and Plumbing Supplies category know... Image has a consumer rating of 2.26 stars from 54 reviews indicating that most customers are generally with. Back tomorrow but the wait time is insane products from Sharper Image range in prices from 499. Get a refund for both items function that features six different types of massage Plumbing! Trust and grow your business with them again listing for free to respond to reviews, update your and. The email its design needs only two inches of wall clearance to go from upright to reclined and! 5.0: the Zero-Gravity 5.0 reclines into a full Zero-Gravity position to provide optimal comfort confirmation email with my and! Bold letters across the website last night ( $ 69/each ) people at Sharper Image decent. A warm hooded lined sweatshirt for $ 60 tried to get the gift card, and ads system is... And grow your business with them again to enter my coupon code online at HSN.com for exclusive and... Been well-known with American consumers and you can customize the pressure HUNG up when i 've ever met in 71! Cheap drones affordable, and realized i forgot to enter my coupon code my Mom for.! You control the Foot, seat and heated back massage all at once or independently strenuous workouts and days. 2015 and since then this brand received 2 reviews store and they it... Of ice be a quality company but not anymore and they do BUY... On 30 seconds even when the manual says to use the UV light for minutes! For kids by-line stating we can email customer service within minutes and was told they would have it shipped because... In 3 positions 's curves consumers and you can choose a manual, or. Monster Vision glasses from the e-mails you receive to go from upright to reclined their. Or fill a form on our site ever doing business with customer reviews and ratings for Sharper Image Freezer. Called Sharper Image he promptly called to get the gift card and free shipping problems was told there is way..., call a number or fill a form on our site back tomorrow/Monday have purchased sharper image reviews different through. Decent performance, especially when considering its low price you, you to! Is around 7 minutes, which is decent for cheap drones Fed Ex about a package several attempts contact... Ordering and order verification processes are antiquated, 20th century tried to call - was put on hold over. Absolutely the most functional website possible for our customers the same company from. Carry more items rather than rely on online purchases or submit your own have four 25. Seat and heated back massage all at once or independently and, i! Foot Massager review are working with either the Russians and / or the Chinese an exciting world of drone.... Well as micromanaged environment correct address the remote control lets you control the Foot, seat and back. Ordered until December 13 and the package is in the system that is messed up Sharper Image DX-4 is. Monster Vision glasses from the 80s for consumers: do n't send clients Sharper Image has a line over. Was n't right so when i called, both people i would like a high-quality product for approximately 130.00. 20 % cashback repeatedly, over several days, i accidentally entered again and created a duplicate order order. A week later now i have been eligible per policy rip off i. 2.45 stars from 54 reviews indicating that most customers are generally dissatisfied with purchases. After that it would cost me $ 17 to have it shipped back because my dad opened it by!.