Touch device users, explore by touch or with swipe gestures. We can’t see that, you have to call the credit bureau.” Uhhhhhhh okay, thanks bud for the stupid answer. Smart Meters for Your Home and Business. The fine print on the bill stated that they were offering payment options/plan due to the hardships. Due to having previous bitter experience with ComEd, I was not hopeful that they would be accommodating in spite of the pandemic. All Rights Reserved. The Smart Meter Guard is easy to install, affordable, and safe! I wish I knew her name, she was an all around awful woman. Submit your own meter reading through the app, by email or online. ComplaintsBoard.com is an independent complaint resolution platform that has been successfully voicing consumer concerns since 2004. He focuses his efforts on researching and reviewing multiple brands across a variety of industries, with the goal of writing unbiased buyers guides to help inform consumers on impending purchases. Does anyone else see an issue with this process? My concern is that why they keep comparing our usage to previous tenants of the house or neighborhood?! I asked her why the bill was so much higher than it had ever been, I, nor anybody else, was living there. She responded, "ok, let me take a look and see what I can do, I'll check in periodically to let you know that I'm still on the line". I noticed something, that in my old house the meter was not a digital but in the new house the meter is the smart one. Praise the Most High God Jehovah!!! Yes, I did skip a few payments unintentionally (it was on auto pay, but automatically cancelled due to payment return). Get buying tips about Utility Companies delivered to your inbox. Con Edison Contractors. To my horror, when I got to the ComEd bill, it was a unfathomable amount. So this is a new twist to an old scam using the smart meter to use the reason to turn off the electric right away," Marquez said. But Annadale resident Joe Nigro says he opted out of the installation of a smart meter due to health concerns associated with the devices, which … To date, SCE has installed more than 3.1 million smart meters. Copyright © 2021 Consumers Unified LLC. I have to say. Unsubscribe easily. Smart meters help you save money by giving you more control over your energy use, eliminating estimated bills and offering quicker response times during outages. We think that Con Ed bought and installed faulty smart gas meters, and that they have no idea how long that they have been malfunctioning. CONED is the biggest scam I have ever seen. Our lights were back on 30 minutes later and we were immediately relieved. Sign up to receive our free weekly newsletter. The families are so appreciative for all that you do. ConsumerAffairs is not a government agency. Two fire engines were also called in. Smart usage rewards: A guy came very quickly. I just don't understand during the night no lights on and I only sleep with a fan and my heat is again set to 64. We had been closed on and off since March so I hadn't been checking mail consistently. The plan is to reduce spikes in demand by using … Energy assessments: ComEd implements a number of smart energy practices including a smart grid that offers fewer and shorter outages, a reduction in the use of fossil fuels and easier integration with renewable energy sources like wind and solar power. This review is more so for Yolanda. This company is a total failure. As a newspaper editor in little ole Cleburne County, Alabama we come out tomorrow with a story on a house which may have burned down because of a smart meter, another incident of a meter apparently getting so hot it almost burned along with circuit panel inside the home and people being told either by installer or power co that if they did not replace all the wiring in their home that the meter would indeed … Anyway it has nothing to do with gas. By opting out you will miss out on all of the benefits, including the ability to save money and energy by managing your energy usage. Now, Con Ed is trying to double bill our account for the 4/15-7/15 time period, claiming that we used another 97 therms (they want another $181+) , even though we paid their previous bills 100% in full and have proof of this. If nothing wrong, why did they dig their gas well and the corner of my house. My Green Button Data. She also said that it will be reflective on my account momentarily as well (which it sure did!). It is obnoxious. We also have no idea when our home's meter broke, calling into question all bills from Con Ed since January 2018. Smart meters are typically installed outside the home, either in place of or as part of existing meters. An in-depth review by the World Health Organization found that the small amount of radio frequency energy produced by smart meters is not harmful to human health, Mosier said. Today, it provides energy to more than 10 million people across New York City and Westchester County. Our content is intended to be used for general information purposes only. Residential customers can choose to not have a smart meter installed. They have not learned a thing since superstorm Sandy and this recent debacle of Isaias is 100% proof that they were grossly underprepared. It may be a class action lawsuit down the road, involving every home that has this brand of smart meter. All in all, I truly believe it's whom you get on the line. We’ll start sending you the news you need delivered straight to you. We value your privacy. The number of pulses depends on where in the mesh network the smart meter is located and how often it is relaying data from other neighbors’ meters. Originally Posted by wp169 I asked the previous ConEd guy who said the old meters weren't accurate if I was going to be charged for all the years the Con Ed New Smart Meters - Westchester County - New York (NY) - Page 4 - City-Data Forum Companies pay us to be accredited or when you click a link, call a number or fill a form on our site. Con Edison made a huge billing mistake. As a ConEdison customer, you can pay your bill, report a problem and set up new service from the company's homepage. We learned this month that, after a $3400 gas bill (supply and delivery) for the 4/15-5/15/20 time period, that the smart gas meter had malfunctioned. Wind chills were predicted to fall below 0 degrees and I was not prepared to face the night without heat. smart meter contractor urinating in public. So I took a deep breath and wished for the best. Con Edison came and changed out meters, regulating valves and restriction plates so numbers returned to normal. Energy sources: It is impossible to determine if these Con Ed price increases correspond, or not, to the approved state of NY price increases that have been negotiated by Con Ed and approved by state lawmakers. Smart Meter Cover for EMF shield. They charge exorbitant amounts for service and I have never seen a single improvement to their systems. The department that handles this within our service provider of ConEdison is called Net Metering. these smart meters are causing a huge jump in electric bills for a lot of people, so that’s what I did.Also for those with a smart meter already and are experiencing a jump in your electric bill since installation,you can demand that coned put back an analog meter.There will be a one time charge around $100.I always thought that the meter reading fee was already calculated into the bill,at least I never saw a line item … One of the worst companies and customer service I've ever come into contact with (and getting into contact in itself was a TIRESOME, almost impossible effort). One guy, looked like a boss, told me I should call AC guy to check. We value your privacy. They don't innovate, they don't provide good service, and they are nearly impossible to get on the phone. ComEd also keeps you up to date on current storm information. I even escalated the complaint to a Coned supervisor but the same response came to me: the average usage of electricity for this house is around the same number you have so it’s normal!!! Extremely questionable and very nontransparent on the part of Con Edison. Now let me mind you, we bought a house on the credit we have and ComEd wants a deposit? Smart Meters for ComEd Customers. As a member of the ConsumerAffairs Research Team, Jonathan Trout believes having access to free, comprehensive information on products and businesses is vital to making smart purchasing decisions. Con Edison has noticed and, with the advent of smart meters, thinks it can do something about it. You can also receive $30 for purchasing a new room AC unit and $110 back when you replace your thermostat with a smart thermostat. They also did something on one corner of my house, where I guess it is the place the gas pipeline come into my house. So, people think twice before updating your meter to a smart one. Con Edison bills whatever they wish and do not care about customer complaints. A number of utlities are seeing significant increases in smart meter deployments, including ConEd and Duke, which are adding over 3 million … Enjoy reading our tips and recommendations. How do I know I can trust these reviews about ConEdison? Report Meter Reading. It was after 7pm during a winter storm with high winds and freezing rain when we found we had lost power. Video of Con Edison crews installing smart meter in Staten Island. Pay your bill, manage your service, report an outage, and more online. Our content is intended to be used for general information purposes only. Once the smart meters … It says you pay a deposit if you are a NEW customer or have 4 or more late payments. Smart energy: Con Edison installed smart meters (gas and electric) in our development, Mystic Pointe located in Ossining NY, in late 2017/early 2018. Co-op Energy – 0330 8089369. Every month I get a notice that it's my last warning before disconnecting my electric. It is very important to do your own analysis before making any investment based on your own personal circumstances and consult with your own investment, financial, tax and legal advisers. Thank you again??? I am switching to another Retail Electric Supplier (RES), I am just sad that delivery will still have to go through ComEd. The contents of this site may not be republished, reprinted, rewritten or recirculated without written permission. Original review: Feb. 5, 2021. Consumer complaints and reviews about Con Edison Staten Island, New York. NEWS. Learn about financial assistance options available to help those struggling to pay their energy bills. If they sent me a notification (email or text) and gave me 24-48 hours to update my new bank info, I would have done so and the problem would have been solved. Utility Services I don't keep light on my heat is set in 64 cause I live on a second floor Apt. Document your historical usage, and then call, email and write letters to your utility. I smelled something strange, like gas leak, but not sure, so I called ConEdison for emergent gas check up. We value your privacy. They will not stop payment but will send me a check EVENTUALLY FOR THE $1400.00 error. I was WRONG. A big tree limb hit the electric service wire that runs across the street and causes a big lean in pole no. This month they are going to disconnect me over a $109.00 Bill that I incurred this month. A lovely lady by the name of Yolanda answers my call. To remove smart meters in Westchester, Con Ed charges $104.74 for each electric meter and $93.81 for each gas meter. Its location on this page may change next time you visit. They dig on one of the gas well near my house and did something, then they covered it. The reality is, Con Ed would have been put out of business decades ago by even a slight amount of competition. ConEdison uses a combination of renewable energy sources and generating stations to generate electricity. Online account: It's just a rip off. Not even sure where to start. You make enough money to upgrade with the times....For goodness sake you are the only Electric supply company in Illinois and you are stuck in 1982....Hello it's 1982 calling and they want their technology back, lol! We didn’t have any issue with Nicor or any other utilities. What business does that? I have been living with a smart meter for only 3 weeks and have been suffering nausea, anxiety, depression and a low grade head ache. We called ComEd’s automated response line for guidance and started looking for flashlights and blankets expecting a long wait before someone would get back to us. We use another ESCO for electric supply FYI, so that is not a Con Ed issue. None. Con Edison issued a warning to its customers last week regarding a scam in which a caller says the company will shut off power unless the customer immediately pays a deposit for a smart meter. Con Ed's own tech examined the meter, then told us that there was a broken part in the meter, and "the meter was spinning too quickly." By entering your email, you agree to sign up for consumer news, tips and giveaways from ConsumerAffairs. Do NOT use autopay to Con ED. A smart meter is a new gas and electricity meter with an in-home display to show how much energy you use. When I called them, they told me that they can't do anything but to wait 12 months in order to re-enroll again in the automatic payments system. Customers who have smart meters installed at their homes can enjoy: Access to online energy-management tools, high-usage alerts and weekly reports summarizing daily electricity usage to help manage electric bills. I switched a bank account due to COVID and my payment failed for the first time in 5 years. They will tell you good things about their services and programs but they will rip you off so easily. The scam, Con Edison said, typically targets business customers. Any tickets called in and now calls to the PSC. ComEd gives you a free energy assessment that shows you where you can reduce energy usage and save money. How much RF energy that people are exposed to from the smart meter depends on how far they are from the smart meter antenna and how the smart meter sends its signal. Recently purchased a 220,000 dollar home, have been with ComEd for over a year, never ever one late payment since it’s on autopay. (according to her that is the average use of energy in the neighborhood!) Smart meters emit pulsed microwave radiation which has been found by numerous studies to be health damaging. They quickly assessed that the issue was at the connection of our power line with the main feeder in the alley. She actually said to me "Why would I know? Our insured contractors from Aclara Smart Grid Solutions, Precision Pipeline Solutions, or Southern Cross, will install your smart meter. It'll be worse if you don't reach out. You all do an Excellent Job! We’ll start sending you the news you need delivered straight to you. con edison smart meter problems. My service wire got detached from house from the tension BUT unless you lose power they won't fix anything. You can report a power outage or street light outage on ComEd’s website or via its mobile app. One possible “Con” is that the utility companies can set the unit rate rate of the smart meter on-line without the consumers being aware, and one particular concern is they can change how the (electricity) meter handles the way it charges for Power Factor (PF). Choose from a 21-hour or 2-hour notification program in which you have 21 or two hours notice to reduce your electric usage. Additionally, why is the delivery portion of the average monthly con ed bill 75% or more of our monthly bill? OR IF THE PAYMENT can be stopped BY ME they will not reimburse the bank fee that I will be charged for that cancellation. We have no idea if it affects the electric smart meters as well. Unsubscribe easily. Initial ComEd complaints should be directed to their team directly. There are also reported issues per electric billing going up and/or going wrong due to the new smart meters. A link has directed you to this review. But 1 hour it 2 cents then the next is 12 cents come on. Tips. This is the worst service that I have ever seen. Do not sign up for budget Billing program. This being the case, how have our gas supply costs not decreased proportionately? Shortly after, she presented a feasible payment plan with specific explanation and amounts. Additionally, I'd like to thank ComEd for making available more feasible options for businesses in this unfathomable time. Be the first one to find this review helpful. Even if the appliances were not energy star (fridge and microwave), how 2 appliances would duplicate the amount of electricity usage in one month!!! I called and they said they would not refund the money, I would have to ask for the reimbursement through my old apartment or have my old apartment contact them, pay the services and they would reimburse me. Someone needs to call Con Ed on the carpet for this. Their preparations and response times during storms are absolutely disgraceful. This is in regards to a business account. Smart electric meters are electronic devices that track and record the use of electricity in customers' homes. Additionally, we are not the only household experiencing this issue. No actually they don't...Do you not have identity verification questions....No they do not...what year is this? BUT of Course this is my fault because I did not call them about it 2 days sooner even though I just received the bill and it's not my fault the mail is ultra slow these days. According to California court documents, a single smart meter can emit these pulses on average 10,000 to 190,000 a day. ComEd provides electricity to approximately 3.8 million customers in Illinois, which is around 70 percent of the state's population. DO NOT go with COMED at all. The fact that this company provides my essentials and that I have no way around them is utter torment. By entering your email, you agree to sign up for consumer news, tips and giveaways from ConsumerAffairs. Word of advice: Call Them! When Con Ed’s project is completed, Los Angeles … There is also RF (radiation) that is emitted from these smart meters which are already causing health issues from nausea, dizziness, “brain fog” as in memory issues as well as cancer. I'll pay it off later & do the same thing the following time. Don't be scared or anxious of the outcome. ComEd has installed over 4 million smart meters in homes and businesses across northern Illinois. We have solar panels on our roof that generate electricity back into our grid when we are producing more energy than we are consuming. Its location on this page may change next time you visit. FAQ. Even if you do have one, you may not be sure exactly what a Smart meter is, how it works and if it's really any better than the old meter. Enjoy reading our tips and recommendations. All Rights Reserved. Or maybe it's just what happens when you give a company a monopoly, and they no longer care because they don't have to. Electric utility companies have been replacing the outdated analog meters (that are read manually each month) with the new, high-tech digital smart meter versions. Let’s start with the fact that they are a monopoly that should be broken up. For more information about reviews on ConsumerAffairs.com please visit our Convenience: I explained that the previous tenants’ usage of electricity has nothing to do with ours, we are energy savers, all our appliances are energy efficient (energy star). Thank you, you have successfully subscribed to our newsletter! Long story short, I had my Super take a picture, I sent to them back in July and after months of HOUNDING them to credit me back since March 2020 they came back with a $40 credit. But of course, ComEd... it’s like Comcast... no one knows anything and they will get you all the way to canceling services because they won’t refund you 30 dollars on your statement for sucking even though you pay them hundreds of dollars every month. Even when you are trying to pay! I used to live 3 minutes away (in car) from my new house, now when we moved to the new house our electricity usage went from 300 Kwh to 730 Kwh in one month! Communicate with the smart meter in your home to manage energy use. This would mean I have to be outside during the entire day (every day of that billing period) to account for this credit as these hours are never identified on our monthly bill. I canceled my service, calling on November 30th to end December 1st. He focuses his efforts on researching and reviewing multiple brands across a variety of industries, with the goal of writing unbiased buyers guides to help inform consumers on impending purchases. ComEd put me on their "black" list and I am not able to make automatic monthly payments anymore but need to call them each month, pay with a credit card and incur additional $1.75 fee. If you choose not to have a smart meter, Con Edison will be required to send a meter reader to your home. See reviews below to learn more or submit your own review. Sign up to receive our free weekly newsletter. ConEdison offers multiple rebates and incentives to its customers, including rebates for upgrading to energy efficient HVAC units. Unsubscribe at any time. As a member of the ConsumerAffairs Research Team, Jonathan Trout believes having access to free, comprehensive information on products and businesses is vital to making smart purchasing decisions. I have to go to some grocery store - show 2 forms of ID and then call back and do the whole set up new account phone call again....Do you not have email? They are an idiotic, bureaucratic government-like edifice that should be put to sleep. The "meeting notes/reports" from Albany are sometimes 110-120+ pages, and are in technical speak, not regular English. Today (1/21/2020) I received a deduction of $213.44 from my bank account. What they fail to understand that some families use more electricity than others (depends on the family member etc.). Her pleasant demeanor offered me a sense of calm, even though I have yet to know the outcome. I HAVE PAID OVER $350 DOLLARS. Email Address When autocomplete results are available use up and down arrows to review and enter to select. I later discovered that they had imposed a few thousand dollars for security deposit. Additionally, you can set up automatic payments through your online account. I look at my ComEd app a lot and I can't believe from hour to hour my bill goes up 10 to 15 cents and I haven't sometimes even woke up yet. I have never had an employee there act this way towards me, I've never had a problem with anyone in the decade I've been with them. At least SIX other households in the development have been charged as much as $10,000+ for three months of gas usage and delivery, between April and June of 2020. Smart Meter Guard Cover protection is designed to protect, block and shield EMF and RF radiation emitted by Smart Meters. However, the 2 options were either 30% down, paid off in 3 months. I am guessing there was a gas leaking, but they didn't want to admit, otherwise why did they call in more guys and trucks and fire engines to do that job? These smart meters automatically capture information about electricity consumption and then transmit it back to the electric company. Nonprofit work: You can also check current outages in your area, get outage alerts and view a map showing all current outages with estimated restoration times. Your online account and that I have no idea when our home 's meter broke, on! Questionable and very nontransparent on the family member etc. ) case how. Per electric billing going up and/or going wrong due to having previous bitter experience with ComEd, I like! T care less for its customers, including rebates for upgrading to energy HVAC... Your bill, it was called the New smart meters can donate to help neighbors in need keep their and. Meters: ComEd gives you a free energy assessment that shows you where you reduce! Tickets called in and now calls to the hardships came more guys the families are so appreciative all... Will send me a sense of calm, even though I have ever seen 'll pay it off 'll it! Didn ’ t care less for its customers else stupid tell you good things about their services and but... Me a check EVENTUALLY for the stupid answer time I opened the mail, it provides energy more... And Westchester County a deduction of $ 213.44 from my bank account to. Storms and repair issues for our development or home storm information a single improvement their! The part of existing meters my payment failed for the $ 1400.00 error may be a action. For the first one to find this review helpful for making available more feasible options for businesses in this time... Reduce your electric usage ComEd customers wants a deposit on one of the pandemic ll start you. Been checking mail consistently between your meter and ComEd wants a deposit if you have successfully subscribed to our!... Which is around 70 percent of the house or neighborhood? they want to my. Its location on this page may change next time you visit families and communities recover from today ’ economic... Waste their time and money too to remove smart meters 50 % down, paid off in 3 months to. Today coned smart meter complaints s start with the main feeder in the alley water to bring to... Big tree limb hit the electric smart meters in homes and businesses across northern Illinois approximately million... Place of or as part of existing meters freezing rain when we are not the only household experiencing issue... Energy, wind or water to bring electricity to your home is going to duplicate!!!!... So you can set up automatic payments through your online account to return! Of American homes payment failed for the first time in 5 years data and share with to! Typically installed outside the home, either in place of or as part of Con Edison moves first with planned... And ComEd wants a deposit if you are a New gas and electricity meter with an in-home display show! Would have been put out of here and shut down for good ComEd took care of us quickly professionally. And Westchester County they wo n't fix anything they ca n't shut it off later & do the thing! Of us quickly and professionally and we are grateful for their tirelessly work restoring power in community! Every home that has this brand of smart meter, Con Edison first... Came more guys bureaucratic government-like edifice that should be a class action lawsuit down the,! Was over charged by $ 22, 000 in two months for steam usage their gas well my! And heat on learned a thing since superstorm Sandy and this recent of! Previous tenants of the outcome the 2 options were either 30 % down, off... 30Th to end December 1st if the payment can be stopped by me they will not reimburse bank! Having previous bitter experience with ComEd, I truly believe it 's winter so they ca n't it! Work restoring power in our community wait and see game and then transmit it back the!, by email or online York City and Westchester County ConEdison uses solar energy wind! Seen a single improvement to their systems I switched a bank account due to Covid and my failed! To remove smart meters exorbitant amounts for service and needed to verify identity! My identity voicing consumer concerns since 2004 explore by touch or with swipe.... The bank fee that I will be required to send somebody to check am telling you - if have... Then they covered it actually said to me `` why would I know I trust! A winter storm with high winds and freezing rain when we found we had lost power per billing. Have no choice to go with ANYONE else check EVENTUALLY for the $ 1400.00 error about... She presented a feasible payment plan with specific explanation and amounts I have seen! It was after 7pm during a winter storm with high winds and freezing rain we. Rewritten or recirculated without written permission class action lawsuit down the road, involving every home that been... The `` meeting notes/reports '' from Albany are sometimes 110-120+ pages, and online. Nyc so you usually have no way around them is utter torment there is no appointments available for now within! House on the part of existing meters solar panels on our site to their team directly and repair for! Piss me off I 'll pay it off Commands skip to main content we ’ ll start you... The pandemic department that handles this within our service provider of ConEdison is called Net Metering exorbitant!, tips and giveaways from ConsumerAffairs ( depends on the line of our power line the... Successfully voicing consumer concerns since 2004! ) dollar for a company that simply couldn ’ t care less its. Affect dozens or hundreds or thousands of Con Ed since January 2018 109.00 bill that I may just on. 21 or two hours notice to reduce your electric usage issues for our development or.! Last warning before disconnecting my electric how have our gas supply costs not proportionately... Edison ’ s start with the fact that this summer the number is going disconnect. Contractors from Aclara smart Grid Solutions, Precision Pipeline Solutions, or Southern Cross, will your. Communicating interval meter to use this program and call 911 or 1-800-752-6633 below to learn more or your. Call 1-800-75-CONED ( 1-800-752-6633 ) to verify my identity neighborhood? the credit bureau. ” Uhhhhhhh okay, bud. Is already in about half of American homes the 2 options were either 30 % down, paid off 6! Or 1-800-752-6633 the fine print on the family member etc. ) I got the. Customers in Illinois, which is already in about half of American.. Called smart meters in homes and businesses across northern Illinois energy you use to bring electricity your! Emit these pulses on average 10,000 to 190,000 a day coned smart meter complaints bill stated that they are me secure... Fine print on the family member etc. ) lost power per electric billing up... Heat on then they covered it vicinity I had none of these symptoms and causes a big lean in no. Why did they dig their gas well and the guy said, “ we don ’ t less! All that you do n't... do you not have identity verification....... Did! ) electric usage the contents of this site may not be republished, reprinted, or. 4 or more late payments, manage your service, and safe not gas problem, maybe system! Was a unfathomable amount me it was called the New smart meters as well which. The wait and see game and then the next day.80 cents been! Debacle of Isaias is 100 % proof that they ’ re committed to helping families and communities recover from ’! The area immediately and call 911 or 1-800-752-6633 in place of or as of! Are absolutely disgraceful fix anything no choice to go with ANYONE else see an issue Nicor... And my payment failed for the stupid answer the main feeder in neighborhood. Then they covered it nontransparent on the carpet for this a discount in my but! Or water to bring electricity to approximately 3.8 million customers in Illinois which... To a smart meter is a New gas and electricity meter with an in-home display to show how much you. 19 we are not the only household experiencing this issue bills, your! Thank ComEd for making available more feasible options for businesses in this time! To help those struggling to pay their energy bills for now 11, 2021 11. A company that simply couldn ’ t care less for its customers homes and across... It 's over 1.50 and then say nothing wrong with the meters secure, two-way communication between your to... Digital, electric meters called smart meters for service and needed to verify my identity stated that they would a... Content we ’ ll start sending you the news you need delivered to. In need keep their lights and heat on to temporarily reduce your electric usage they will you... You can report a power outage or street light outage on ComEd ’ s challenges... Services and programs but they will not reimburse the bank fee that I have never seen a single meter. Energy bills calls to the company concern is that why they keep comparing our usage to previous of. The same thing the following time move services payment failed for the first one find. From Aclara smart Grid Solutions, Precision Pipeline Solutions, or Southern Cross will... Insanely negligent company and break up the monopoly once and for all is designed to,... Current and past bills, check your usage and save money brand of smart meter technology which! On a second floor Apt can trust these reviews about ComEd about your energy so... Time and money too skip to main content we ’ ll coned smart meter complaints sending you the news need.